Neosurf

Neosurf Casino

1 April, 2025

Neosurf is an anonymous payment method that allows UK players to buy prepaid vouchers, either at their local shop with cash or through their online “myNeosurf” account, to use at some of the best online casino sites. With over 1 million active accounts, Neosurf is quickly becoming one of the best payment methods available on the market today, with privacy and security at its forefront.

Read our article to find out the answers to the most searched Neosurf questions, including “What is Neosurf?”, “Do UK casinos accept Neosurf?” and “Where can I find the best Neosurf casinos?”

Apple Pay
Bank Transfer
Mastercard
+6
Funky Jackpot 5/5
Ad | 18+ | New Players Only. Wager from real balance first. 50X wager the bonus. Contribution varies per game. Selected games only. Wager calculated on bonus bets only. Bonus valid 30 days / Free spins valid 7 days from receipt. Max conversion: 3 times the bonus amount or from free spins: £20. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. | Play responsibly | T&Cs apply
Jeton
MuchBetter
Neosurf
+4
LuckLand 5/5
Ad | 18+ | New players only. Min deposit £20. 40x wagering applies to match up bonus. Offer valid for 1 week. 50 Spins on Starburst - 40x wagering applies to Spins. | Play responsibly | T&Cs apply
Apple Pay
Mastercard
MobilePay
+6
The Online Casino 4/5
Ad | 18+ | New Players Only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 Days from receipt. Max conversion: 3 times the bonus amount. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. | Play responsibly | T&Cs apply
Apple Pay
Ecopayz
Neosurf
+4
Slotsite 4/5
Ad | 18+ | New Players Only. Wager from real balance first. 40X wager the bonus. Contribution varies per game. Selected games only. Wager calculated on bonus bets only. Bonus valid for 30 days, and Free spins valid for 7 days from receipt. Max conversion: 3 times the bonus amount or from free spins: £50. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Welcome bonus is automatically credited on first deposit. | Play responsibly | T&Cs apply

Using Neosurf for Online Casino Payments

Neosurf is a simple and secure payment method that makes it incredibly easy for UK players to make anonymous online casino payments. Players can make instant deposits at one of the many best Neosurf online casinos, although it is worth noting that withdrawals are not currently available at casinos that accept Neosurf, meaning you will need to use an alternative method, such as an e-wallet.

Step-by-Step Guide to Depositing with Neosurf

Players can look forward to straightforward Neosurf deposits following these quick and easy steps, depending on if they want to pay with cash or card. Players can open a “myNeosurf” account using their desktop or smartphone, with handy iOS and Android apps available.

If you are using Neosurf vouchers:

1

Head to an official Neosurf retailer and buy a Neosurf prepaid voucher using cash – choose between £15, £20, £50 or £100

2

Navigate to your chosen Neosurf gambling site and click on “Deposit”

3

Choose Neosurf as your payment method

4

Enter the amount you would like to deposit

5

Enter your 10 digit secure pin code shown on the voucher you purchased

6

Choose your favourite game or sports betting area and start playing!

If you are using your “myNeosurf” account:

1

Head to the Neosurf site and sign up for an account using the quick and easy form (shown below)

2

Once verified, top-up your account funds via bank transfer (your balance is linked to your unique Neosurf Personal PIN code)

3

Navigate to a Neosurf casino UK site and click on the “Deposit” area

4

Choose “Neosurf Deposit” as your payment method

5

Enter the monetary amount you’d like to deposit

6

Type in your unique Neosurf Personal PIN code to facilitate the transaction

7

Once completed, you can start playing your favourite games!

Neosurf Sign-Up Form - Page 1
Neosurf Sign-Up Form - Page 2

Step-by-Step Guide to Withdrawing Casino Winnings with Neosurf

Unfortunately, you can’t typically withdraw winnings with Neosurf at UK casinos, as it is primarily a voucher system. However, if you have added money to your “myNeosurf” account via bank transfer or prepaid voucher, you can withdraw pre-existing funds from your Neosurf account if you would like to reimburse unused funds to your bank account.

Transaction Speeds with Neosurf in Online Casinos

Neosurf deposits are typically instant for most online casino transactions. Neosurf operates as a prepaid payment method, meaning that players don’t need to wait for unnecessary payment processing times, which equates to more gaming time at some of the best Neosurf casinos.

Unfortunately, withdrawals are not currently available at casinos that accept Neosurf, meaning players will need to use an alternative provider, such as Visa. However, players can withdraw pre-existing funds from their Neosurf account if they would like to claim back any funds they have spend on unused vouchers. This process typically takes 1-3 business days.

Deposit TimeWithdrawal Time
NeosurfInstantN/A
VisaInstantUp to 3 working days
Skrill/NetellerInstantUp to 3 working days
PayPalInstantUp to 24 hours
Apple/Google PayInstantN/A

Security Features of Neosurf for Online Gambling

Neosurf puts player security and privacy first by implementing robust security features, including Know Your Customer (KYC) verification, anti-money laundering measures and fraud controls. Players can look forward to complete anonymity when using Neosurf vouchers as there is no need to provide bank details, credit card numbers or personal information.

Neosurf has a variety of gambling and customer support systems in place to ensure every player feels supported in case they develop unhealthy habits. In addition, the company employs 128-bit encryption for transactions, ensuring robust protection against data breaches.

Neosurf Casino Bonuses

Players can look forward to a whole host of Neosurf casino bonuses when playing at online casinos. Some of the online casinos Neosurf players can choose from will offer great incentives such as deposit matches, loyalty rewards and even free spins.

However, it’s important to read the terms and conditions of your chosen Neosurf casino, as every online casino will have its own wagering requirements, time limits and other conditions that you may need to fulfil to claim a Neosurf casino bonus.

Welcome Offers

Welcome Offers

Most Neosurf online casinos will have great welcome offers as an incentive for new players to use their site. This could be in the form of free spins, which is a great way for players to try out new games, minus the risk.

Another popular welcome bonus that many casinos with Neosurf offer is a cashback bonus. This bonus essentially allows players to claim back a small portion of their lost wager, meaning they can stretch their bankroll a little further and play for longer.

Deposit Matches

Deposit Matches

Many of the top Neosurf online casinos will offer a deposit match bonus, where they match your deposit up to a certain percentage, which can be as high as 100%. For example, if you deposited £100, the Neosurf casino would then add an extra £100 to your bankroll, meaning you would have £200 in funds to play with. Just make sure you double-check any wagering requirements before you proceed.

Loyalty Rewards

Loyalty Rewards

Online casinos with Neosurf as a payment option offer a variety of loyalty rewards such as special events, free spins or even access to new slot games early. To claim these loyalty rewards, you may need to accrue points or climb a tiered system by playing games, making wagers or spending money at participating Neosurf casinos.

Benefits and Drawbacks of Using Neosurf in Casinos

As with any online casino site, there are both positives and negatives associated with using Neosurf deposits.

Pros
  • Anonymous Transactions – Players don’t need to use a bank card or input any personal details when purchasing or using prepaid Neosurf vouchers
  • Can Pay Using Cash – Casino enthusiasts can head to their local shop or post office to buy vouchers using cash, meaning complete anonymity and convenience
  • Quick Deposits – Due to being a prepaid system, Neosurf deposits are instant, meaning no long wait times for transaction processing
Cons
  • You Can’t Withdraw Funds – Players cannot currently withdraw funds with Neosurf at casino sites, meaning you will need to use another e-wallet or debit card such as Visa or MuchBetter
  • Capped Voucher Amounts – Neosurf prepaid vouchers can be purchased in set amounts that are capped to £15 – £100, meaning players with a smaller or larger bankroll may be limited
  • Not Widely Accepted – The number of casinos that accept Neosurf as a payment provider is limited, meaning players will need to do a little research to find a participating operator

Neosurf Compared to Other Payment Methods

Neosurf delivers on speed and anonymity, with instant deposits and prepaid cash vouchers, but lets take a look at how it measures up against some of the most popular payment providers:

Withdrawal SpeedsDeposit SpeedsBenefitsDrawbacksSecurity Features
Astropay1-3 business daysInstantAnonymous transactionsLimited withdrawalsRobust IDV system
Skrill1-3 business daysInstantMobile app integrationPossible transaction fees128-bit encryption and KYC
Neteller1-5 business daysInstantWidely acceptedPossible transaction fees2FA and military-grade encryption
ZimplerInstantInstantTransactions are 30x fasterPossible transaction feesEnd-to-end encryption and SSO
PaysafecardN/AInstantAnonymous transactionsNo withdrawals24/7 suspicious transaction monitoring

Summary

Neosurf is a trusted and secure payment provider used by millions of casino users across the UK. They prioritise simplicity and privacy, with prepaid vouchers that players buy with cash, meaning no need for personal details or card numbers. Additionally, Neosurf doesn’t charge any transaction fees, making this one of the more cost-effective payment providers available.

By utilising a prepaid payment system, Neosurf promises speed, with instant deposits. However, players will have to look elsewhere for withdrawals, as this is not currently an option for Neosurf users. Casino enthusiasts are ensured their payments are safe when using Neosurf at online casinos, with KYC verification, anti-money laundering measures and robust fraud controls.

Although there are other options available, Neosurf is one of the UK’s most popular payment providers for a reason, so take a look at our list of participating casino sites to find one that suits you.

Frequently asked questions

Can I withdraw my casino winnings using Neosurf?

No, you cannot withdraw any funds accrued at online casinos using Neosurf. However, you can withdraw using a trusted e-wallet, such as Muchbetter, or a popular debit card, such as Visa or Mastercard.

Are there any fees for using Neosurf at online casinos?

No, there are no additional fees typically associated with using Neosurf at online gambling sites. However, after an extended period of not using your voucher, there may be an inactivity fee of £2 (or equivalent) taken from the voucher balance each month.

Is Neosurf available for UK players after the credit card ban?

Yes, UK players can still use this payment method at casinos that accept Neosurf deposits. The UKGC credit card ban only applies to using credit methods at online casinos, meaning many gambling sites accept Neosurf payments as a valid payment method.

How fast are Neosurf deposits and withdrawals?

Neosurf casino deposits are typically instant, due to it primarily being a prepaid payment system. However, online casinos do not allow Neosurf withdrawals, so players will need to find an alternative method to facilitate this.

Where can I buy Neosurf vouchers in the UK?

You can buy Neosurf prepaid vouchers at a number of retailers including supermarkets, Post Offices and Payzone locations. Alternatively, you can buy Neosurf online using official resellers. These vouchers can then be used at any of the best Neosurf casino sites.

Is Neosurf safe for UK players?

Yes, Neosurf puts player safety at the forefront of their payment method, with robust AML and fraud controls at the core of their operations. These include 128-bit encryption and KYC verification. Neosurf also has a whole host of gambling support resources on their website that players can utilise, should they develop unhealthy gambling habits.