
Using Neosurf for Online Casino Payments
Neosurf is a simple and secure payment method that makes it incredibly easy for UK players to make anonymous online casino payments. Players can make instant deposits at one of the many best Neosurf online casinos, although it is worth noting that withdrawals are not currently available at casinos that accept Neosurf, meaning you will need to use an alternative method, such as an e-wallet.
Step-by-Step Guide to Depositing with Neosurf
Players can look forward to straightforward Neosurf deposits following these quick and easy steps, depending on if they want to pay with cash or card. Players can open a “myNeosurf” account using their desktop or smartphone, with handy iOS and Android apps available.
If you are using Neosurf vouchers:
Head to an official Neosurf retailer and buy a Neosurf prepaid voucher using cash – choose between £15, £20, £50 or £100
Navigate to your chosen Neosurf gambling site and click on “Deposit”
Choose Neosurf as your payment method
Enter the amount you would like to deposit
Enter your 10 digit secure pin code shown on the voucher you purchased
Choose your favourite game or sports betting area and start playing!
If you are using your “myNeosurf” account:
Head to the Neosurf site and sign up for an account using the quick and easy form (shown below)
Once verified, top-up your account funds via bank transfer (your balance is linked to your unique Neosurf Personal PIN code)
Navigate to a Neosurf casino UK site and click on the “Deposit” area
Choose “Neosurf Deposit” as your payment method
Enter the monetary amount you’d like to deposit
Type in your unique Neosurf Personal PIN code to facilitate the transaction
Once completed, you can start playing your favourite games!


Step-by-Step Guide to Withdrawing Casino Winnings with Neosurf
Unfortunately, you can’t typically withdraw winnings with Neosurf at UK casinos, as it is primarily a voucher system. However, if you have added money to your “myNeosurf” account via bank transfer or prepaid voucher, you can withdraw pre-existing funds from your Neosurf account if you would like to reimburse unused funds to your bank account.
Transaction Speeds with Neosurf in Online Casinos
Neosurf deposits are typically instant for most online casino transactions. Neosurf operates as a prepaid payment method, meaning that players don’t need to wait for unnecessary payment processing times, which equates to more gaming time at some of the best Neosurf casinos.
Unfortunately, withdrawals are not currently available at casinos that accept Neosurf, meaning players will need to use an alternative provider, such as Visa. However, players can withdraw pre-existing funds from their Neosurf account if they would like to claim back any funds they have spend on unused vouchers. This process typically takes 1-3 business days.
Deposit Time | Withdrawal Time | |
---|---|---|
Neosurf | Instant | N/A |
Visa | Instant | Up to 3 working days |
Skrill/Neteller | Instant | Up to 3 working days |
PayPal | Instant | Up to 24 hours |
Apple/Google Pay | Instant | N/A |

Security Features of Neosurf for Online Gambling
Neosurf puts player security and privacy first by implementing robust security features, including Know Your Customer (KYC) verification, anti-money laundering measures and fraud controls. Players can look forward to complete anonymity when using Neosurf vouchers as there is no need to provide bank details, credit card numbers or personal information.
Neosurf has a variety of gambling and customer support systems in place to ensure every player feels supported in case they develop unhealthy habits. In addition, the company employs 128-bit encryption for transactions, ensuring robust protection against data breaches.
Neosurf Casino Bonuses
Players can look forward to a whole host of Neosurf casino bonuses when playing at online casinos. Some of the online casinos Neosurf players can choose from will offer great incentives such as deposit matches, loyalty rewards and even free spins.
However, it’s important to read the terms and conditions of your chosen Neosurf casino, as every online casino will have its own wagering requirements, time limits and other conditions that you may need to fulfil to claim a Neosurf casino bonus.
Benefits and Drawbacks of Using Neosurf in Casinos
As with any online casino site, there are both positives and negatives associated with using Neosurf deposits.
Pros
- Anonymous Transactions – Players don’t need to use a bank card or input any personal details when purchasing or using prepaid Neosurf vouchers
- Can Pay Using Cash – Casino enthusiasts can head to their local shop or post office to buy vouchers using cash, meaning complete anonymity and convenience
- Quick Deposits – Due to being a prepaid system, Neosurf deposits are instant, meaning no long wait times for transaction processing
Cons
- You Can’t Withdraw Funds – Players cannot currently withdraw funds with Neosurf at casino sites, meaning you will need to use another e-wallet or debit card such as Visa or MuchBetter
- Capped Voucher Amounts – Neosurf prepaid vouchers can be purchased in set amounts that are capped to £15 – £100, meaning players with a smaller or larger bankroll may be limited
- Not Widely Accepted – The number of casinos that accept Neosurf as a payment provider is limited, meaning players will need to do a little research to find a participating operator
Neosurf Compared to Other Payment Methods
Neosurf delivers on speed and anonymity, with instant deposits and prepaid cash vouchers, but lets take a look at how it measures up against some of the most popular payment providers:
Withdrawal Speeds | Deposit Speeds | Benefits | Drawbacks | Security Features | |
---|---|---|---|---|---|
Astropay | 1-3 business days | Instant | Anonymous transactions | Limited withdrawals | Robust IDV system |
Skrill | 1-3 business days | Instant | Mobile app integration | Possible transaction fees | 128-bit encryption and KYC |
Neteller | 1-5 business days | Instant | Widely accepted | Possible transaction fees | 2FA and military-grade encryption |
Zimpler | Instant | Instant | Transactions are 30x faster | Possible transaction fees | End-to-end encryption and SSO |
Paysafecard | N/A | Instant | Anonymous transactions | No withdrawals | 24/7 suspicious transaction monitoring |
Summary
Neosurf is a trusted and secure payment provider used by millions of casino users across the UK. They prioritise simplicity and privacy, with prepaid vouchers that players buy with cash, meaning no need for personal details or card numbers. Additionally, Neosurf doesn’t charge any transaction fees, making this one of the more cost-effective payment providers available.
By utilising a prepaid payment system, Neosurf promises speed, with instant deposits. However, players will have to look elsewhere for withdrawals, as this is not currently an option for Neosurf users. Casino enthusiasts are ensured their payments are safe when using Neosurf at online casinos, with KYC verification, anti-money laundering measures and robust fraud controls.
Although there are other options available, Neosurf is one of the UK’s most popular payment providers for a reason, so take a look at our list of participating casino sites to find one that suits you.
Frequently asked questions
Can I withdraw my casino winnings using Neosurf?
No, you cannot withdraw any funds accrued at online casinos using Neosurf. However, you can withdraw using a trusted e-wallet, such as Muchbetter, or a popular debit card, such as Visa or Mastercard.
Are there any fees for using Neosurf at online casinos?
No, there are no additional fees typically associated with using Neosurf at online gambling sites. However, after an extended period of not using your voucher, there may be an inactivity fee of £2 (or equivalent) taken from the voucher balance each month.
Is Neosurf available for UK players after the credit card ban?
Yes, UK players can still use this payment method at casinos that accept Neosurf deposits. The UKGC credit card ban only applies to using credit methods at online casinos, meaning many gambling sites accept Neosurf payments as a valid payment method.
How fast are Neosurf deposits and withdrawals?
Neosurf casino deposits are typically instant, due to it primarily being a prepaid payment system. However, online casinos do not allow Neosurf withdrawals, so players will need to find an alternative method to facilitate this.
Where can I buy Neosurf vouchers in the UK?
You can buy Neosurf prepaid vouchers at a number of retailers including supermarkets, Post Offices and Payzone locations. Alternatively, you can buy Neosurf online using official resellers. These vouchers can then be used at any of the best Neosurf casino sites.
Is Neosurf safe for UK players?
Yes, Neosurf puts player safety at the forefront of their payment method, with robust AML and fraud controls at the core of their operations. These include 128-bit encryption and KYC verification. Neosurf also has a whole host of gambling support resources on their website that players can utilise, should they develop unhealthy gambling habits.